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Frequently Asked Questions

If you have any question that is not answered below, ask here.

Q: Why shouldn’t I buy my products at Target, Costco, etc.?

Q: They look like the same products I get in your salon. Wouldn’t they be cheaper at the drugstore?

Q: Why not make hair care products available at retail stores and drug stores?

Q: Does it really make a difference what flat iron I use?

Q: Do I NEED a heat protectant?

Q: What can I do if volume simply won’t stay in my fine hair?

Q: What can I do if I’m balding?

Q: How often do I need to retouch my color?

Q: How often should I get a haircut or trim?

Q: Why would getting your hair trimmed help hair grow if you’re cutting the ends and it’s growing from the top?

Q: Does the blow dryer you use really make a difference?

Q: What deep conditioner is the best?

Q: Where’s the best place to get product?

Q: What’s the best product to use when scrunching my hair?

Q:What’s the best anti-frizz product?


Q: Why shouldn’t I buy my products at Target, Costco, etc.?

A:Products sold anywhere other than a salon or beauty supply has been obtained through the gray market. They may be old, contaminated, watered down, or a completely different product than what the bottle says it is. Manufacturers can only guarantee the performance of their products when purchased through a salon or beauty supply. They state this on the back of most professional products, “Sold ONLY in professional beauty salons”. Top


Q: They look like the same products I get in your salon. Wouldn’t they be cheaper at the drugstore?

A: No, price checks show these products to be at least 10% more expensive than professional salons because they have been obtained in the gray market and not from the manufacturer. From my own price comparisons to Striking Image Salon, I found most products cost about 40% more at retail stores and drug stores. Unauthorized suppliers have to make their margin. And diverted products go through more middlemen, each getting a cut. Top


Q: Why not make hair care products available at retail stores and drug stores?

A:Professional salon products have been developed hand in hand with professional stylists. Your hairdresser can make educated product recommendations for your hair type and hair needs. They can also show you how to properly use them. Top


Q: Does it really make a difference what flat iron I use?

A: Yes. If you have used a professional flat iron such as the CHI vs. a cheap, store-bought one, you would know the difference. Professional flat irons are Ceramic, using Infra-red heat which heats from the inside out rather than the outside in. Even if a cheap flat iron claims that it is ceramic, it’s most likely just ceramic-plated; which means the ceramic will chip off. Professional Flat Irons will also last much longer. Top


Q: Do I NEED a heat protectant?

A: If you are flat-ironing your hair, then YES! It’s also really important to use a blow-dry lotion before blow-drying to protect your hair from the heat. Heat protectants really help keep your hair’s vibrancy. Top


Q: What can I do if volume simply won’t stay in my fine hair?

A: It IS possible! Your hair can hold volume. There are many things to try. Round brushing, back combing, root lifter, volumizing lotion, blow drying upside down, and flat ironing volume into it. Usually, you just need a good root lifter, volumizing lotion, blow dry upside down, and then do some back combing. There are definitely right and wrong ways to back comb. See video. Vualla…volume! Top


Q: What can I do if I’m balding?

A: There are many options. There are some very good-looking, natural wigs out there, Rogaine, Nioxin (which helps to keep the hair you have), and hair transplantation. (I have a lot of information about hair transplants. Leave me a comment or call for questions.) Top


Q: How often do I need to retouch my color?

A: It depends on how quickly your hair grows and how noticeable the re-growth is when it grows out. But typically you should have your color touched up every 6-8 weeks. Top


Q: How often should I get a haircut or trim?

A:Typically, if you have short hair, you should get a cut every 4 weeks to maintain the shape. If you have medium lengths, 5-6 weeks and longer lengths can usually go 6 months before needing a trim. But again, many things are taken into account such as how often you blow dry, what products you use, how often you flat iron, etc. Getting a trim is VERY important if you are trying to grow your hair or keep it healthy (which is most everyone). Top


Q: Why would getting your hair trimmed help hair grow if you’re cutting the ends and it’s growing from the top?

A: If you do not trim the ends, they will keep breaking off, making it almost impossible to notice hair growth. Yes, your hair is growing, but you cannot tell because the ends keep breaking. Top


Q: Does the blow dryer you use really make a difference?

A: Yes. If you use a professional dryer, you will notice that it seems like it’s not blowing very fast even when it’s on high speed. But that it dries quickly. The reason for this is ionic and ceramic technologies, and infra red heating. Ions make the water molecules evaporate faster and it dries your hair much quicker and from the inside out, rather than outside in. This leaves your hair in a much healthier condition than regular dryers. Professional driers are also typically quieter and lighter weight. Top


Q: What deep conditioner is the best?

A: There are a lot of excellent sources of moisture and protein from deep conditioners out there. But my absolute favorite is Joico’s “KPAK Intense Hydrator”. Other favorites are Loreal Professional’s “KIWI Moisture Masque”, and Redken’s “Real Control deep conditioner”. Top


Q: Where’s the best place to get product?

A:Striking Image Salon of course! I sell product a little differently than other salons out there. Other salon’s mark up product 50%-100% and I’ve decided that I want to buy product that I love and buy it only when it’s on sale so that I can sell it to YOU at the price that I would normally get it at. I want to be reasonable because I believe that my clients will be much happier with their color and cut with the right product. And if I charged an arm and a leg, then nobody would buy it! Check out my list of products and prices! Top


Q: What’s the best product to use when scrunching my hair?

A: I have tried it all! I used to use egg whites (I know-crazy but they work. You just beat them up until they appear as a mouse and scrunch it in. Holds the curl!), and I’ve used gels, mousses, hairsprays, etc. But there are some products out there that bring out the best curl that your hair has ever seen! One of those products is Pureology’s “Real Curl”. Another that I really like is actually from Sally’s Beauty Supply. It’s made by Beyond the Zone and called “Super Sexy”. Top


Q: What’s the best anti-frizz product?

A: There are MANY out there! The problem with some is that they really weigh down the hair and grease it up. Nobody likes that! Among my favorite are Redken’s “Smooth Down Heat Glide”, Retro Hair’s “Shine Drops”, and Bain de Terre’s “Recovery Complex”. Top